Privacy Policy

1. Introduction

This Privacy Policy ("Policy") governs the collection, use, storage, and disclosure of personal information by DineLogic.ai and its affiliates ("DineLogic," "we," "us," or "our") in connection with the DineLogic platform and related services (collectively, the "Services"). By accessing or using the Services, you ("User," "you," or "your") acknowledge and agree to the terms of this Policy.

PLEASE READ THIS POLICY CAREFULLY. YOUR USE OF THE SERVICES CONSTITUTES YOUR ACCEPTANCE OF THIS POLICY AND YOUR CONSENT TO THE PRACTICES DESCRIBED HEREIN.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when using the Services, including but not limited to:

• Personal identifiers (name, email address, phone number)
• Account credentials and authentication information
• Business information (company name, store details, staff information)
• Customer data (check-in records, feedback, ratings, voucher usage)
• Payment and billing information
• Communications and correspondence with us
• Any other information you choose to provide

2.2 Automatically Collected Information

We automatically collect certain information when you access or use the Services:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent, click patterns)
• Location data (geolocation from IP address or device)
• Cookies and similar tracking technologies
• Performance and diagnostic data

2.3 Third-Party Sources

We may receive information about you from third-party sources, including business partners, data providers, social media platforms, and public databases.

3. Ownership and Use of Data

3.1 Data Ownership

BY USING THE SERVICES, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT DINELOGIC OWNS ALL RIGHT, TITLE, AND INTEREST IN AND TO ALL DATA COLLECTED THROUGH THE SERVICES, INCLUDING BUT NOT LIMITED TO CUSTOMER DATA, USAGE DATA, ANALYTICS, AND DERIVATIVE WORKS CREATED FROM SUCH DATA. You hereby irrevocably assign and transfer to DineLogic all ownership rights in such data, and waive any moral rights or other rights you may have therein.

3.2 Use of Data

DineLogic may use collected data for any lawful purpose, including but not limited to:

• Providing, maintaining, and improving the Services
• Developing new products, features, and services
• Creating aggregated, anonymized, or de-identified data for research, analytics, and commercial purposes
• Training artificial intelligence and machine learning models
• Marketing, advertising, and promotional activities
• Licensing, selling, or otherwise monetizing data
• Compliance with legal obligations
• Any other purpose disclosed at the time of collection or with your consent

4. Data Sharing

DineLogic may share your information with:

• Service Providers: Third-party vendors, consultants, and service providers who perform services on our behalf
• Business Partners: Partners with whom we collaborate to provide services or conduct business operations
• Affiliates: Our parent companies, subsidiaries, and affiliated entities
• Business Transfers: In connection with any merger, acquisition, financing, sale of assets, or similar transaction
• Legal Requirements: When required by law, regulation, legal process, or governmental request
• Protection of Rights: To enforce our agreements, protect our rights, property, or safety, or that of others
• With Your Consent: When you authorize us to share information with third parties

5. Data Security

DineLogic employs commercially reasonable administrative, technical, and physical security measures designed to protect information from unauthorized access, disclosure, alteration, or destruction. Such measures may include encryption, firewalls, access controls, and secure data storage.

HOWEVER, NO METHOD OF TRANSMISSION OVER THE INTERNET OR ELECTRONIC STORAGE IS COMPLETELY SECURE. DINELOGIC MAKES NO WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE SECURITY OF YOUR DATA AND EXPRESSLY DISCLAIMS ANY LIABILITY FOR SECURITY BREACHES, UNAUTHORIZED ACCESS, DATA LOSS, OR ANY OTHER SECURITY INCIDENT.

6. Data Retention

DineLogic retains personal information for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, enforce agreements, and support business operations. We may retain certain information indefinitely in anonymized or aggregated form.

7. Your Rights

7.1 Access and Correction

Subject to applicable law and the terms of this Policy, you may request access to or correction of your personal information by contacting us as provided in Section 13. We will respond to such requests within a reasonable timeframe, but reserve the right to deny requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, or are otherwise impractical.

7.2 Data Deletion

You may request deletion of your personal information by sending an email to privacy@dinelogic.ai. We will review and process deletion requests in accordance with applicable law, subject to our retention policies and legal obligations. Deletion requests do not affect data that has been anonymized, aggregated, or incorporated into derivative works, which DineLogic may retain indefinitely.

7.3 Marketing Opt-Out

You may opt out of receiving marketing communications by following the unsubscribe instructions in such communications or by contacting us directly. Please note that you may continue to receive transactional or administrative communications even after opting out of marketing.

8. SMS and Email Communications

BY PROVIDING YOUR PHONE NUMBER OR EMAIL ADDRESS, YOU EXPRESSLY CONSENT TO RECEIVE SMS MESSAGES AND EMAILS FROM DINELOGIC AND ITS CLIENTS FOR TRANSACTIONAL, MARKETING, AND PROMOTIONAL PURPOSES. Message and data rates may apply. You may opt out of SMS communications by replying STOP or by contacting us at privacy@dinelogic.ai.

9. Third-Party Links and Services

The Services may contain links to third-party websites, applications, or services that are not owned or controlled by DineLogic. This Policy does not apply to third-party websites or services. DineLogic is not responsible for the privacy practices or content of third parties. We encourage you to review the privacy policies of any third-party services you access.

10. Children's Privacy

The Services are not intended for individuals under the age of 18. DineLogic does not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take reasonable steps to delete such information. If you believe we have collected information from a child under 18, please contact us immediately.

11. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your country of residence, including the United States, which may have data protection laws that differ from those in your jurisdiction. By using the Services, you consent to such transfers and acknowledge that your information may be subject to the laws of such jurisdictions.

12. Changes to This Policy

DineLogic reserves the right to modify this Policy at any time, in its sole discretion. We will notify you of material changes by posting the updated Policy on our website with a revised "Last Updated" date. Your continued use of the Services after such changes constitutes your acceptance of the updated Policy.

13. Contact Information

For questions, concerns, or requests regarding this Policy or our privacy practices, please contact us at:

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DINELOGIC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICES OR THIS POLICY, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, EVEN IF DINELOGIC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

15. Governing Law

This Policy shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles. Any disputes arising under or in connection with this Policy shall be subject to the exclusive jurisdiction of the courts located in [Your Jurisdiction].